According to Yu, Huawei came to life in 2020, confirming that Huawei’s business strategy for the next 5 to 10 years is a smart scenario.
On February 22nd, at the launch of Huawei Mate X2, Yu Chengdong, CEO of Consumer Business Group, said a few words about the current growth and the challenges Huawei is facing. According to Yu, Huawei came to life in 2020, confirming that Huawei’s business strategy for the next 5 to 10 years is a smart scenario.
2020 was an extraordinary and also a very difficult year. Not only was there a pandemic, but Huawei faced second and third waves of US sanctions.
“With the strong support of our partners and global consumers, we left 2020 alive,” said Yu Chengdong.
According to the data, Huawei occupied the first smartphone and wearable product market share in the Chinese market in 2020. The company achieved 80% growth in the TWS headset market.
There are currently more than 1 billion Huawei smart devices available, more than 50 million users of the HiLink ecosystem, and more than 580 million monthly active users of Huawei Mobile Services (HMS).
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In order to provide better services, Huawei has opened more than 10,000 Huawei Authorized Stores and more than 2,000 Authorized Service Centers in the Chinese market with a service satisfaction rate of 99%.
“We have been number one in customer satisfaction in China for six years in a row, and the gap between places two and three has widened,” said Yu.
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